Welcome to CRM King, a product of Happy Life Healing Academy, owned and operated by Nilay Patel. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone Number
- Email Address
- Business Details
- Billing Information
b. Usage Data
- Login activity
- Device information
- IP address
- Browser type
Pages visited and features used
c. Communication Data
- Messages sent via WhatsApp, SMS, Email integrations
- Customer interaction data stored within CRM
2. How We Use Your Information
- We use your information for the following purposes:
- To provide and manage CRM King services
- To improve user experience and platform performance
- To process transactions and billing
- To send notifications, updates, and support messages
To integrate with third-party services like WhatsApp API, Meta, etc.
To ensure security and prevent fraud
3. Data Sharing & Disclosure
- We do not sell your personal data. However, we may share information in the following cases:
- With trusted third-party service providers (e.g., hosting, payment gateways)
- With Meta (Facebook/WhatsApp) for API integrations
When required by law or legal process
To protect our legal rights and prevent misuse
4. Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is 100% secure.
5. Data Retention
We retain your data only as long as necessary to provide our services and fulfill legal obligations. You can request data deletion at any time.
6. Your Rights
- You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
7. Third-Party Services
- CRM King integrates with third-party platforms such as:
- WhatsApp Business API
- Meta (Facebook)
- Payment gateways
We are not responsible for the privacy practices of these third-party services.
8. Cookies & Tracking
We may use cookies and similar technologies to enhance user experience, analyze usage, and improve our services.
9. Children's Privacy
CRM King services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact:
Happy Life Healing Academy
Owner: Niilay Patel
📞 Phone: 9925375011
📧 Email: happylifehealing32@gmail.com
🌐 Website: www.crmking.in
Consent
By using CRM King, you agree to this Privacy Policy and consent to our data practices.