These Terms & Conditions ("Terms") govern your access to and use of CRM King, a software application and related services provided by Happy Life Healing Academy, owned and operated by Nilay Patel ("Company", "we", "our", or "us").

By accessing or using CRM King, you ("User", "you", or "your") agree to be legally bound by these Terms. If you do not agree, you must not use the platform.

1. Scope of Services

CRM King is a cloud-based Customer Relationship Management (CRM) platform that offers:

• Lead and customer data management
• Communication tools (WhatsApp API, SMS, Email integrations)
• Marketing automation features
• Business workflow and reporting tools

We reserve the right to enhance, modify, suspend, or discontinue any part of the service at our sole discretion without prior notice.

2. Eligibility

By using this platform, you confirm that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding agreement
• You are using the platform for lawful business purposes

3. User Account & Security

You are responsible for maintaining the confidentiality of your login credentials

• You agree to provide accurate and up-to-date information
• You are fully responsible for all activities under your account
• Any unauthorized use must be reported immediately
• We are not liable for any loss resulting from unauthorized access due to your negligence.

4. Acceptable Use Policy

You agree NOT to:

• Send spam, unsolicited, or bulk messages without proper consent
• Use the platform for fraudulent, illegal, or misleading activities
• Violate any applicable laws, including data protection and privacy laws
• Attempt to hack, disrupt, or reverse engineer the system
• Violation may result in immediate suspension or termination without notice.

5. Third-Party Integrations

CRM King integrates with third-party services including:

• WhatsApp Business API (Meta Platforms)
• Payment gateways
• External software and APIs

You agree to comply with all applicable third-party policies. We are not responsible for service interruptions, policy changes, or failures caused by third-party providers.

6. Payments, Billing & Refunds

• All subscriptions must be paid in advance unless otherwise agreed
• Fees are non-refundable under any circumstances
• We reserve the right to revise pricing at any time
• Failure to pay may result in suspension or termination of services

7. Data Ownership & Responsibility

• You retain ownership of your data
• You are solely responsible for the accuracy, legality, and integrity of your data
• You must obtain proper consent before storing or communicating with customers

We are not responsible for any legal consequences arising from misuse of data.

8. Intellectual Property Rights

All rights, title, and interest in CRM King, including software, design, branding, and content, are the exclusive property of Happy Life Healing Academy.

You may not:

• Copy, distribute, or resell the platform
• Modify or create derivative works
• Use branding without prior written permission

9. Service Availability & Disclaimer

CRM King is provided on an “as is” and “as available” basis.

We do not guarantee:

• Uninterrupted or error-free service
• Compatibility with all devices or integrations
• 100% uptime

We disclaim all warranties to the fullest extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of business, revenue, or data
• Issues caused by third-party integrations
• Unauthorized access due to user negligence

11. Indemnification

You agree to indemnify, defend, and hold harmless Happy Life Healing Academy and its owner from any claims, damages, or legal liabilities arising from:

• Your use or misuse of the platform
• Violation of these Terms
• Breach of applicable laws

12. Termination

We reserve the right to suspend or terminate your account:

• For violation of these Terms
• For non-payment
• For misuse or suspicious activity

Upon termination, your access will be revoked, and data may be deleted without liability.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

14. Modifications to Terms

We may update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the revised Terms.

15. Contact Information

For any legal, support, or compliance queries:

Happy Life Healing Academy

Owner: Niilay Patel

📞 Phone: 9925193336

📧 Email:www.crmking.in

🌐 Website: [Insert Website URL]

Final Agreement

By using CRM King, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.